Terms & Conditions

Effective Date: 01/01/2025

These Terms & Conditions (“Terms”) govern the use of the website located at https://civilplumber.com.au (“the Site”) and the services provided by JPM Group (“we”, “our”, “us”). By accessing or using our Site and services, you agree to be bound by these Terms.

If you do not agree with these Terms, please refrain from using our Site or services.

1. Overview of Services

JPM Group is a provider of civil plumbing services, specializing in a range of plumbing solutions for residential, commercial, and industrial clients in the Brisbane and Gold Coast regions. These services include, but are not limited to, installation, maintenance, and repair of plumbing systems.

2. Use of the Site

By accessing or using our Site, you agree to the following:

  • Eligibility: You must be at least 18 years old or have the consent of a parent or guardian to use our Site and services.

  • Account Responsibility: If you create an account or use our Site for business purposes, you are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized access to your account.

  • Prohibited Activities: You agree not to use our Site to engage in any unlawful, fraudulent, or harmful activity, including but not limited to the distribution of malware, impersonating others, or violating intellectual property rights.

3. Services Provided

JPM Group provides civil plumbing services in Brisbane and the Gold Coast, which may include the following:

  • Plumbing design and installation

  • Drainage and sewer services

  • Water system repairs and maintenance

  • Gas fitting

  • Emergency plumbing services

  • Other specialized plumbing services

The availability of specific services may vary based on your location. You agree to use our services as outlined in our agreements and communications.

4. Service Agreements

Once you request our services, an agreement will be established that outlines the scope, cost, and timeline of the work to be performed. All quotes and estimates provided by JPM Group are subject to change depending on factors such as site conditions and materials.

A formal contract will be provided for larger or more complex projects. By proceeding with our services, you agree to these terms and any additional terms outlined in the service agreement.

5. Payment Terms

  • Pricing: The pricing for our services is outlined in our quotes or as otherwise agreed upon. We reserve the right to amend pricing in accordance with changes in market conditions or additional work outside of the original scope of work.

  • Invoices and Payments: Invoices are due upon receipt unless otherwise specified in the service agreement. Payments are accepted by bank transfer, credit card, or other methods as specified by JPM Group.

  • Late Payments: Any payments not received within 7 days of the due date may be subject to a late fee of 10% per month or the maximum permitted by law.

6. Intellectual Property

All content on our Site, including text, graphics, logos, images, videos, and software, is the property of JPM Group or its licensors and is protected by copyright, trademark, and other intellectual property laws. You agree not to copy, distribute, or otherwise use any content from our Site without our explicit written permission.

7. Limitation of Liability

To the fullest extent permitted by law, JPM Group shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or goodwill, arising from your use of our Site or services. Our liability for any claim, whether in contract, tort, or otherwise, shall be limited to the amount paid by you for the specific service that gave rise to the claim.

8. Warranties and Disclaimers

  • No Warranty: The Site and services are provided “as is” and “as available,” without any warranties or representations, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

  • Service Quality: While we strive to provide high-quality services, JPM Group makes no guarantees regarding the outcome of any specific service or repair. We will always work in good faith and to the best of our ability, but outcomes may vary depending on factors outside of our control.

9. Privacy

Your use of our Site and services is also governed by our Privacy Policy, which can be reviewed at [Insert Privacy Policy URL]. By using our Site, you consent to the collection and use of your information as outlined in our Privacy Policy.

10. Third-Party Links

Our Site may contain links to third-party websites. These links are provided for your convenience, but JPM Group is not responsible for the content or privacy practices of these external sites. We encourage you to read the terms and privacy policies of any third-party websites you visit.

11. Termination

We reserve the right to suspend or terminate your access to the Site or services at our discretion, without notice, if you violate these Terms or engage in any conduct that we believe may harm JPM Group or others.

12. Changes to These Terms

JPM Group reserves the right to update or modify these Terms at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review these Terms periodically to stay informed about any updates.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Queensland, Australia. Any disputes arising out of or relating to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of Queensland.

14. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us at:

JPM Group
PHONE 0402 050 076
EMAIL admin@civilplumber.com.au
LOCATION Capalaba, Redlands, 4157, QLD, Australia