Privacy Policy

Effective Date: 01/01/2025

At JPM Group, we are committed to safeguarding and preserving the privacy of our clients, partners, and visitors to our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing or using our website, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, postal address, and other contact details when you fill out forms on our website or communicate with us.

  • Technical Information: This includes details about your visits to our website, including IP address, browser type, operating system, referring URLs, and pages viewed. This helps us analyze how our website is being used and improve your experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide you with information and services you request.

  • To respond to your inquiries, service requests, or complaints.

  • To improve our website, services, and customer experience.

  • To send you marketing communications, updates, or promotional offers (if you have opted in to receive such communications).

  • To comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:

  • Service Providers: We may share your information with companies that provide services on our behalf, such as payment processing, marketing, or website hosting.

  • Legal Compliance: We may disclose your information if required to do so by law or to comply with a legal process, such as a court order or subpoena.

4. Security of Your Information

We use a variety of security measures to protect your personal information, including encryption, secure servers, and access control. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the right to:

  • Access, update, or correct your personal information by contacting us.

  • Opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails we send or by contacting us directly.

  • Request that we delete your personal information (subject to certain exceptions).

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website usage. A “cookie” is a small file stored on your device that allows us to recognize your browser and improve your website experience.

You can choose to disable cookies through your browser settings, but doing so may affect your ability to use some features of our website.

7. Links to Third-Party Websites

Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of those sites before providing any personal information.

8. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child under 16, please contact us immediately, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will indicate the date of the most recent revision. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

JPM Group
PHONE 0402 050 076
EMAIL admin@civilplumber.com.au
LOCATION Capalaba, Redlands, 4157, QLD, Australia